If you’re in telecom sales, you’ve probably heard it already—POTS lines are going away. Businesses that still rely on these old phone lines for things like fire alarms, elevators, fax machines, and security systems are at serious risk of losing service.
Your customers may not know it, but the time to switch is right now. That’s where twenty7 Connect comes in. It’s the modern, reliable, and fully compliant replacement for outdated POTS lines—and it’s something every sales rep should have in their toolkit.
What’s Happening with POTS Lines?
Let’s break it down:
- POTS = Plain Old Telephone Service — the copper phone lines that have been around for decades.
- In 2019, the FCC passed Order 19-72A1, which said phone companies no longer had to maintain or offer these services.
- As of August 2, 2022, telecom providers were allowed to shut off POTS lines completely—and many have already started.
- Prices for remaining POTS lines are rising fast, and outages are becoming more common.
- The timeline to repair POTS lines varies from days to weeks which is dangerous for life and safety lines such as fire panels and elevators.
If your customer still depends on POTS lines, it’s not a question of if they’ll lose service—it’s when.
Why twenty7 Connect Is the Answer
twenty7 Connect is a fully managed POTS replacement solution. It’s easy to deploy, cost-effective, and designed to support all the devices and systems that once relied on copper lines.
Here’s how twenty7 Connect helps you close deals and build trust:
✅ Works with critical systems: Fire panels, security alarms, elevators, fax machines, point-of-sale systems, and more.
✅ Compliant: Meets regulatory standards (NFPA, UL, ADA, HIPAA, etc.).
✅ Reliable: Built-in backup for power and network outages.
✅ Plug-and-play: Fast installation, minimal downtime.
✅ Scalable: Great for small offices or large enterprise rollouts.
✅ Cost-saving: Helps your customer eliminate expensive legacy line charges.
Talking Points for Sales Reps
Here’s how to position twenty7 Connect to your customers:
- “Are you still using a POTS line for your fire or security system?”
- “Did you know the FCC no longer requires carriers to support those lines?”
- “We’ve got a simple, reliable solution that replaces your old lines and keeps you compliant.”
- “It’ll likely save you money, and it just works.”
Final Thought: This Is a Sales Opportunity
The POTS sunset is a challenge for businesses—but a huge opportunity for you. With twenty7 Connect, you’re not just offering a product. You’re solving a real problem and protecting your customer’s operations.
Make the conversation easy. Use this shift as a way to build trust, open doors, and grow your sales.
Ready to start offering twenty7 Connect? Visit twenty7connect.com or talk to your solutions team today.